Shaping the Distribution Business Model
In the ’80s, Info-Quest provided international cutting-edge technologies throughout Greece, thus shaping the Distribution and Support business model, representing products of the most notable IT vendors and creating the first organized distribution network across Greece.
Today, we continue to hold a leading position in the market, being the reliable partner of the leading ICT companies for the domestic market. At the same time, from 2019, we systematically expand our activity in the field of heating and cooling products, consumer electronics and electrical appliances.
Since November 2020, the newly established subsidiary of the Group, Clima Quest, which is the exclusive distributor of Gree consumer and professional air conditioners in Greece, has been operating under the responsibility of the Company's Management, as well as the subsidiary of the FoQus Group, which is the official distributor of Smarthpones POCO in Greece and Cyprus. The POCO brand was created by Xiaomi and is now an independent technology product brand, manufactured and supported by Xiaomi.
Computer Production & Service
In 1991, we created the first ISO-certified personal computer production line in Greece - Quest PC - adding significant value to a Greek product. Today we have a production line for both desktop and POS.
Recognizing in time the importance of technical support for this market, we create an advanced Technical Department that provides technical solutions to the company's customers. In the process, the Technical Department becomes an Authorized Service Center of the largest companies and is systematically distinguished for its high level of training, quality of service and the level of service it offers.
Internet & Mobile Telephony
In the ‘90s, Info-Quest was dynamically active in the newly emerging Greek mobile market, creating in 1993 Q-Phone, a service provider of Panafon (later Vodafone Greece), transformed into Unifon (after its merger with Palmaphone). We also create e-motion stores, the first retail chain in Greece to provide Combined IT & Telecom products and services - which today seems obvious.
In 1995, when the Internet starts in our country, we buy Hellas online (HoL) and actively contribute to the spread of new services.
In 2002, Q Telecom, after Unifon’s sale, was created as the fourth provider of mobile telephony services. The business model, as well as the cutting-edge communications strategy, make Q Telecom one of the most popular brands, but also a success business story. Q Telecom in 2005 was sold to Wind.
In 2000, we introduce www.questonline.gr , the first e-commerce application in the country for our resellers (B2B e-Commerce), offering tools for increased productivity, performance and competitiveness, while in 2006, we created our retail e-shop www.you.gr. You.gr is one of the largest and most reliable purely e-shops in Greece with more than 20,000 products of technology, everyday use and care in more than 500 categories and 600 different brands.
Mobility & Internet of Things – Xiaomi in Greece
Keeping up with the new trends, in 2016, Info Quest Technologies began its collaboration with Xiaomi, one of the biggest manufacturers in the field of Mobility & Internet of Things, being the official distributor of the vendor in Greece and Cyprus, with the aim of making Xiaomi innovation accessible to all - "Innovation for everyone". In addition to the popular Smartphones, Xiaomi has a large ecosystem of connected devices for smart home, sports and transportation, with many additional features and functions. Today, Xiaomi Smartphones are the # 2 brand of the Greek market, while e-scooters, robotic brooms, wearables & bluetooth headsets are the most popular products in their categories. The company also operates 4 Xiaomi Stores, standard retail stores exclusively with Xiaomi products in Athens and Thessaloniki and 1 in Cyprus.
It also launches the POCO Smartphone, which includes advanced models at competitive prices.
Focused on offering innovative new solutions to its customers, taking into account major challenges such as the need for green mobility and smart energy management, Info Quest Technologies is expanding its activities into new IoT sectors, such as e-mobility, with e- Segway motorcycle and EcoFlow portable power stations.
Cloud Services - A New Era in Subscription Services
In the new era of digital transformation, we invest in digital distribution and the provision of cloud solutions & services and we provide support and development services for digitization and automation solutions, focusing on Modern Workplace, Process Automation & Secure Infrastructure. We are one of Microsoft's strategic partner in the Greek market, offering, at the same time, solutions of leading companies such as DocuSign, IBM, Cisco, Citrix, Red Hat, Acronis etc. In order to better serve the market, in March 2021, we acquired the Team Candi company, one of Microsoft's leading partner in the field of Modern Workplace and Robotic Process Automation solutions and services. At the same time, we launch the innovative cloud Q-Zone commercial management application, which covers all the automation requirements for small, medium and large commercial enterprise. Through the advanced platform www.QuestonCloud.com, unique capabilities of automation, centralized management, information and costing of cloud services are provided.
Business model leading to growth
The rapid digital transformation of society, the great challenges facing humanity, the rapid pace of technological developments, changes in everyone's daily life, and the required specialization, create a very complex and demanding environment. Info Quest Technologies is constantly transforming its business model and strengthening its infrastructure, seeking rapid development in new areas, perfect support for new activities, business excellence, and excellent customer service.