CCTV Privacy Policy

Controller

 Info Quest Technologies SMSA, having its seat in Kallithea, at 25, Al. Pantou, Postal Code 17671, with TIN 094173630, email: info@info.quest.gr, tel: 211 9994000, website: www.infoquest.gr

Purpose of processing and legal basis

We use a surveillance system for the purpose of protecting persons and property. Processing is necessary for the purposes of legal interests that we seek as a controller (article 6 par. 1. f GDPR).

Analysis of legal interests

Our legitimate interest is to protect our space and the goods found in it from illegal acts, such as theft. The same applies to the safety of life, physical integrity, health and property of our staff and third parties legally located in the supervised area. We only collect image data and restrict recording to sites where we have assessed that there is an increased likelihood of committing illegal acts e.g. theft, such as at our cash registers and entrance, without focusing on places where the privacy of the persons whose image is taken may be excessively restricted, including their right to respect personal data.

Recipients

The material is only accessible by our competent/authorized personnel in charge of the security of the site. This material shall not be transmitted to third parties, without the consent of the subject, except in the following cases: (a) to the competent judicial, prosecutorial and police authorities where it contains information necessary for the investigation of a criminal offence involving persons or goods of the controller, (b) to the competent judicial, prosecutorial and police authorities when requesting data, lawfully, in the performance of their duties, and (c) to the victim or perpetrator of a criminal offence, in the case of data which may constitute evidence of the act.

Retention time

We keep the data up to fifteen (15) days after which they are automatically deleted. In the event that we find an incident during this time, we isolate part of the video and keep it for up to one (1) month, with a view to investigating the incident and initiating legal proceedings to defend our legal interests, while if the incident concerns a third party we will keep the video for up to three (3) months more.

Rights of data subjects

Data subjects have the following rights:

  • Right of access: you have the right to know if we are processing your image and, if applicable, to receive a copy.
  • Right of restriction of processing: : you have the right to ask us to restrict processing, such as not to delete data that you consider necessary to establish, exercise or support legal claims.
  • Right to object: you have the right to object to the processing.
  • Right to delete: you have the right to request that we delete your data.

To exercise any of these, please contact the Department of Personal Data Protection at the following contact details: email: dataprotection@info.quest.gr. If you would like to contact the DPO, please get in touch with Ms Angloupa Eleni, email: dpo@info.quest.gr, phone number: 0030 211 9994480, or send a letter to our postal address or by submitting the request to us in person, to the address of the company. To review a request related to your image, you should tell us when approximately you were in camera range and give us an image of yourself to make it easier for us to locate your own data and hide the data of third parties depicted. Alternatively, we give you the opportunity to come to our facilities to show you the images you appear in. We also note that the exercise of a right of objection or deletion does not entail the immediate deletion of data or the modification of the processing. In any case, we will reply in detail as soon as possible, within the deadlines set by the GDPR

 Right to submit a complaint

If you consider that the processing of your data violates Regulation (EU) 2016/679, you have the right to submit a complaint to a supervisory authority.

The supervisory authority responsible for Greece is the Data Protection Authority, Kifisias 1-3, 115 23, Athens – Greece, https://www.dpa.gr/, tel: + 30 2106475600.